Refund Policy

RETURN/EXCHANGE POLICY

If for any reason you are not completely satisfied with the unused product(s) you ordered you may return the items for an exchange or refund within 30 days of delivery with the exception of any product that has been discontinued, or is a special ordered product such as a mounted & balanced wheel and tire package, Forged wheels or custom painted wheels, these items are non-returnable.

FIT CHECK WHEELS ON VEHICLE PRIOR TO MOUNTING TIRES ON WHEELS, YOU MOUNT THEM, YOU OWN THEM. There is a minimum 20% restocking fee on all returned items as well as shipping costs DuallysOnly incurred to ship to you. Please contact us prior to returning any items info@DuallysOnly.com. All shipping charges incurred on an exchange or return will be the responsibility of the buyer. All products must be in new condition, and in original packaging for an exchange or return to take place. We recommend that you buy insurance to cover the full amount of the products being returned. If a product is returned in any condition except new then an exchange or refund will not be issued and the items will be returned at the buyer's expense. If an error is made by DuallysOnly on the shipment please contact our office immediately and we will work with you to resolve the situation. We will not expedite any products due to improper manufacture packaging or if product(s) are damaged during shipping.